We're Hiring!

Support Practitioner

Talbot Association Ltd
Location: Glasgow
Salary: £26,227.50 (£13.45 per hour)
Hours: 37.5
Contract: Full Time

Join a values-led organisation making a real difference in Glasgow

Talbot Association Ltd has been supporting people experiencing homelessness and multiple disadvantage in Glasgow for many years. We provide safe accommodation, care and support to people who may be affected by trauma, mental health challenges, substance use, poverty, social exclusion or other complex life experiences.

We are now looking for compassionate, reliable and motivated Support Practitioners to join our team.

This is a rewarding role for someone who wants to make a positive difference in people’s lives, helping individuals feel safe, respected, included and supported to move forward at their own pace.

About the role

As a Support Practitioner, you will provide high-quality, person-centred care and support within a safe, welcoming and enabling environment. You will work alongside colleagues to promote dignity, choice, rights, independence and wellbeing for the people we support.

Your role will include supporting people with daily living, emotional wellbeing, personal development, social inclusion, care planning and access to community opportunities. You will also contribute to a positive, trauma-informed culture where people feel listened to, valued and understood.

The role is aligned with Talbot Association policies and procedures, the SSSC Codes of Practice, the Care Inspectorate Quality Framework, and relevant Scottish legislation and standards. 

What you will do

You will:

• Build positive, professional and trusting relationships with the people we  support. 
• Promote  dignity, respect, choice, rights and independence. 
• Support individuals to achieve personal outcomes identified in their support plans. 
• Provide practical, emotional and personal care support where required. 
• Contribute  to care planning, reviews and safety planning. 
• Support  people to access community, education, employment, social and wellbeing  opportunities. 
• Use  trauma-informed and positive approaches when supporting people through      distress or challenging situations. 
• Maintain  accurate, timely and person-centred records. 
• Work  closely with colleagues, families, external agencies and professionals. 
• Participate   in supervision, training, appraisal and continuous professional  development. 

About you

We are looking for someone who is:

• Kind,  patient, empathetic and non-judgemental. 
• Reliable, professional and accountable. 
• Calm  under pressure and emotionally resilient. 
• Flexible, adaptable and solution-focused. 
• Able to work well both independently and as part of a team. 
• Committed to person-centred, rights-based and trauma-informed practice. 
• Willing to learn, reflect and develop in the role. 

Experience in health, social care, supported accommodation, homelessness, mental health or substance use services would be helpful, but your values, attitude and willingness to learn are just as important.

Qualifications and registration

You must hold, be working towards, or be willing to achieve a qualification recognised by the Scottish Social Services Council, such as SVQ Social Services and Healthcare at SCQF Level 6, or an equivalent accepted qualification. 

All staff are required to register with the SSSC and work in line with the SSSC Codes of Practice.

Why work with us?

At Talbot Association, you will be part of a supportive and committed team that believes in dignity, compassion, recovery and belonging. This is an opportunity to do meaningful work every day and to be part of an organisation that continues to support some of the most vulnerable people in Glasgow with care, respect and humanity.e of our open positions, start by applying here and attaching your resume.

Closing Date 14/09/26

- Concierge

Pay: £12.71 per hour

Job description:

TALBOT ASSOCIATION

JOB DESCRIPTION AND SUMMARY PERSON SPECIFICATION

JOB TITLE: Concierge
RESPONSIBLE TO: Unit Manager

PURPOSE
At the Talbot Association, we believe that everyone deserves safety, dignity, and the chance to move forward in life. The Concierge role is central to creating this environment within our accommodation services.

As the first point of contact for many residents and visitors, the Concierge helps to provide a welcoming, safe, and supportive atmosphere. By combining practical responsibilities with respect and understanding for individuals, the role contributes directly to Talbot’s mission of offering stability, guidance, and hope to people facing difficult circumstances.

All work will be carried out in line with:

• The Talbot Association Staff Handbook
• Organisational policies and procedures
• The Health and Social Care Standards (Scotland)
• Relevant legislation, guidance, and good practice

KEY RESPONSIBILITIES

• Safeguard and promote the wellbeing, safety, and dignity of all individuals.
• Communicate effectively and respectfully with residents, colleagues, and visitors.
• Monitor, promote, and maintain health, safety, and security in the working environment.
• Work in a trauma-informed manner that recognises the impact of past experiences on current behaviours.
• Reflect on and develop your practice through training, supervision, and      self-awareness.
• Carry out any other duties relevant to the post, as directed by senior staff.

MAIN TASKS

• Ensure the overall security of the unit.
• Hold responsibility for keys and access systems as required.
• Complete scheduled fire safety checks and record outcomes.
• Conduct regular building checks to ensure safety, security, and wellbeing.
• Prevent unauthorised access to the premises.
• Respond to incidents of vandalism, criminal, aggressive, or anti-social      behaviour—taking appropriate steps to ensure safety, including involving      on-duty staff or emergency services if necessary.
• Identify and report maintenance, repair, or health and safety issues.
• Undertake light domestic tasks to maintain cleanliness and order in communal areas.
• Record and report incidents, concerns, and observations accurately.
• Seek guidance and support from duty staff when appropriate.
• Promote and maintain a clean, safe, and welcoming environment in line with Health & Safety policies.

SUMMARY PERSON SPECIFICATION

Qualifications
No formal qualification required. Applications are welcomed from individuals with relevant academic, vocational, or life experience.

Experience
Desirable: experience in social care, residential care, hostel, or healthcare settings.
Transferable experience from customer service, security, or community-based roles will also be considered.

Professional Qualities

• Commitment      to safeguarding and promoting the welfare of vulnerable people.
• Ability      to work effectively as part of a team.
• Awareness      of safe practice, confidentiality, and accountability.
• Reliable      and consistent in approach, with a focus on service quality.

Personal Qualities

• Strong      communication and interpersonal skills.
• Polite,      approachable, and respectful manner.
• Calm,      mature, and responsible approach to work.
• Flexible,      adaptable, and solution-focused when faced with challenges.
• Ability      to listen and respond empathetically to residents’ needs and concerns.
• Open-minded,      non-judgemental, and respectful of diversity.
• Able      to take initiative while recognising when to seek support.

Note: This role is not subject to SSSC registration but post-holders are expected to work in line with Talbot Association policies, organisational standards, and the Health and Social Care Standards (Scotland).

Job Type: Full-time

Work Location: In person

Application deadline: 14/09/26