Direct Access Hostel
Tel: 0141-418-1955
Capacity: 61
Kingston Halls was established as an accommodation and care unit in 1975. It has three floors, a large open space dining area, enclosed garden and capacity for an activities area. The unit is set across the Clyde in the Kingston area next to Springfield Quay in Glasgow, with its entertainment and leisure facilities nearby. Kingston is a short 20 minute walk to the city centre.
The Halls provide emergency, 24-hour direct-access accommodation for individuals experiencing crisis homelessness. With over forty years of experience, the service offers immediate safety, support, and stabilisation for those facing acute housing need.
Individuals are welcomed at any time of day or night and are provided with nutritious meals, access to laundry and cleaning services, and essential items such as clothing and toiletries.
The service adopts a trauma-informed and person-centred approach to care and support, recognising the impact of adversity, substance use, and complex life circumstances.
Initial holistic assessments focus on urgent health, housing, and wellbeing needs. Staff work proactively to de-escalate distress, manage safety, and engage individuals in early planning towards recovery and stability.
Serving a highly diverse group of people, Kingston Halls responds flexibly to a wide spectrum of needs. Staff collaborate closely with external partners such as Glasgow City Council, HSCP, Addiction Services and the Care Inspectorate to support pathways to longer-term accommodation and sustained recovery.
Tel: 0141-440-2633
Capacity: 12 places
Riverside opened in 1992 and is a modern, purpose-built specialised residential care service for adults experiencing homelessness, who are living with severe and enduring mental health conditions, often alongside substance use. It is located about two miles from Glasgow city centre in Govan and nestled within the local community. It also benefits from the recently opened Govan to Partick bridge, linking Govan with the West End.
The unit provides a small, safe, therapeutic environment where people we support are assisted in developing life skills and independence through collaborative, trauma-informed care planning and regular review. Staff work closely with community psychiatric nurses, psychologists, GPs, and social work professionals to ensure that care is holistic and responsive.
Beyond holistic health support, the people we support are encouraged to engage in purposeful activity, community reconnection, and skill-building to improve confidence and autonomy. The service prioritises relationship-based practice and long-term recovery within a stable, supportive health and social care environment.
Tel: 0141-634-3536
Capacity: 40 places
Buchanan Lodge was opened in 2000. This unit is set in beautiful grounds and comprises two floors of single en-suite rooms, a large entertainment area, cosy dining area and welcoming open reception area.
The Lodge provides long-term residential care for older adults with lived experience of chronic homelessness and associated health challenges, including long-standing alcohol use and complex trauma.
The care model is rooted in dignity, choice, and continuity. Each person supported is assisted by a key worker and an individualised person-centred care plan is co-developed through consultation with each person, regular reviews and a multi-disciplinary input.
Health care and emotional wellbeing are the key priorities in this unit as some people have significant medical conditions and disability. Staff work closely with local NHS and third-sector partners to ensure a comprehensive care planning and a whole person-centred approach. Most people residing in the lodge have limited social networks, so the service also promotes connection, belonging, and meaningful activities to help reduce isolation.
Supported Accommodation
Tel: 0141-332-8512
Capacity: 21 places
Dalhousie opened in 2003 and is situated in Glasgow city centre, near Garnethill and Sauchiehall Street, with ready access to transport links and the local community. This service comprises two separate units, jointly managed and registered with Govanhill Project under the care inspectorate as ‘the branch’.
Dalhousie provides supported accommodation for adults who have experienced long-term or repeat homelessness. The service supports a wide age range of male (and female) adults with complex and sometimes challenging health and social needs, including experiences of trauma, unresolved addiction, chronic physical or mental health conditions, isolation and social exclusion.
The team works in a trauma-informed, compassionate, and non-judgemental way, offering consistent support that promotes safety, dignity, and personal recovery. A well-developed person-centred key worker system ensures each person we support has the opportunity to share their history, challenges, and hopes for the future, so that we can develop a personalised support plan, focusing on their goals, strengths, and overall wellbeing and maximising opportunity for personal growth and improvement.
The service includes meals cooked on site by talented chefs, personal laundry, and cleaning support. The unit places a strong emphasis on health and wellbeing and social interaction. People we support are offered the choice and opportunity to register with a local GP, and the service works in partnership with a range of visiting professionals such as addiction workers, healthcare professionals, mental health teams and social work.
Capacity: 49 places
Bob McTaggart House was opened in 1995 and named after a former local member of Parliament who represented Glasgow Central and championed issues of poor housing and homelessness and supported the values and ethos of the Association. It comprises four floors of individual bedrooms, located close to the city centre and local amenities.
The House provides supported accommodation for adults who have experienced long-term or repeat homelessness. The service supports a wide age range of adults with complex health and social needs, including experiences of trauma, addiction, physical or mental health conditions, and social exclusion.
The team works in a trauma-informed, compassionate, and non-judgemental way, offering consistent support which promotes safety, dignity, and personal recovery.
A skilled key worker system ensures each person we support has the opportunity to develop an individualised and personalised care and support plan, focusing on their goals, strengths, and overall wellbeing.
The service includes meals, laundry, and cleaning support. Staff place a strong emphasis on overall health and wellbeing. People we support in this unit are offered the choice and opportunity to register with a local GP, and the service works in partnership with a range of visiting professionals such as addiction workers, healthcare professionals, mental health teams and social work.
Young Persons Supported Accommodation
Tel: 0141-433-9223
Capacity: 15 places
Govanhill opened in 1999 and is situated in the east of Glasgow about two miles from the city centre. The unit is nestled in a cul de sac and located in the midst of the local community. Each person is allocated a self-contained bedsit.
This service comprises two separate units, jointly managed and registered with Dalhousie Street Project.
Govanhill is a specialist unit and offers support to young people under 25 who are experiencing homelessness, many of whom have backgrounds in the care system, have experienced trauma, isolation, and substance use. The service fosters the creation of personal safety, stability, and growth, all within a developmentally informed and youth-focused environment.
Each young person is partnered with a dedicated key worker to create a strengths-based support plan focused on goals, wellbeing, and life skill-building. The skilled care and support offered ensures early engagement and centres on stabilising circumstances, reducing risk, and fostering independence through practical skills such as cooking, budgeting, and tenancy management.
Staff work in partnership with drug and alcohol services, mental health teams, education and training providers to support positive life transitions in personal growth, and into adulthood and longer-term accommodation.